Pre-Conference: April 13–14, 2023Conference: April 15–17, 2023Omni Louisville Hotel

Registration Policies

Cancellation Policy
Cancellations must be received in writing via email to or via fax to (888) 966-0310. A processing fee of $75 will be charged for cancellations received on or before February 28, 2022. No refunds will be issued for no-shows. Refund requests will not be accepted after 28 February 2022. Not all requests will be granted. Substitutions for attendees are accepted at any time.

COVID-19 Vaccine and Testing Policy
Participants, including exhibitors, will be required to provide proof of up to date vaccination or a negative test before admission to the conference. We ask that all participants who are vaccinated submit proof of vaccination using our online 3rd party site before arriving at the conference to expedite the registration process. An up to date COVID vaccination status is described as follows:

  • A two-dose series of an mRNA COVID-19 vaccine  or a single-dose COVID-19 vaccine that is approved by the participant’s country of residence
  • And a booster dose, if eligible

For those participants whose vaccination is not up to date, they will be required to test within 72 hours of their arrival to the conference and show evidence of a negative test before admission to the conference. Acceptable tests for attendance are an FDA-authorized viral COVID-19 test, including a Nucleic Acid Amplification Test (such as a PCR/molecular test) or an antigen test that is collected and performed in a healthcare setting or certified testing site. Antigen tests that are collected at home in the presence of a medical professional are also acceptable.

Grievance Policy
ISSTD is fully committed to conducting all activities in strict conformation with the APA and ASWB grievance procedures.

During the conference, staff and volunteer leaders will address any concerns that arise. Every effort will be made to address the concerns during the conference when possible. If staff and volunteer leaders are unable to address the attendees’s concerns, the complaints and grievances shall be presented in writing to ISSTD Headquarters at These will be forwarded on for review by the Annual Conference Committee leadership and Board of Directors.

Social Workers: Should social workers have a specific grievance, these grievances will be addressed by D. Michael Coy, LICSW. In situations where the social worker would have a conflict of interest, then, Christine Forner, MSW, ISSTD Past President will review the grievance.

ISSTD strives to resolve grievances in a manner that is in the best interest of the participant. All complaints and grievances are reviewed within 5 working days. Formal grievances are required to be written and emailed as directed above and will be responded to within 15 business days.

Disability Policy (ADA)
We would be happy to accommodate your ADA needs. Please contact ISSTD Headquarters via email at or via phone at 844.994.7783 for assistance.

Awarding of Certificate of Credit
Continuing education credits are available for an additional fee for this event. To obtain continuing education credits, participants who have purchased credits must attend be in attendance for each session in full, sign in and out of every session, and complete a post-event evaluation. Certificates of Credit are awarded within 30 days of completion of the evaluation for the conference. Participants will be emailed a link to complete evaluations two to three weeks after the conference and will be able to download a pdf of their certificate after all evaluations are complete.

ISSTD Annual Conference